Privacy Policy

MiniLabs3D ("we", "our", or "us") operates the website www.minilabs3d.co.uk. We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website.

Information We Collect
We may collect and process the following types of information:

Information you provide directly:
- Name
- Email address
- Phone number
- Any information you include when contacting us via forms or email

Automatically collected information - When you visit our website, certain information may be collected automatically via Wix’s built-in analytics and standard tools such as Google Analytics. This includes:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Device type

How We Use Your Information
We use your information to:

Respond to enquiries and provide quotes
Deliver our services
Improve our website and user experience
Monitor website performance and usage trends

We do not sell your personal data or use it for advertising purposes.

Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:

Legitimate interests – to operate and improve our business and website
Consent – where you voluntarily provide information via contact forms
Contract – where processing is necessary to provide services you request

Cookies
Our website uses cookies to improve functionality and analyse website traffic. These may include:

Essential cookies (required for the site to function)
Analytics cookies (e.g. Google Analytics)

You can control or disable cookies through your browser settings.

Third-Party Services
We use trusted third-party providers to operate our website, including:

Wix (website hosting and infrastructure)
Google Analytics (website traffic analysis)

These providers may process data on our behalf in accordance with their own privacy policies.

Data Storage and Security
Your data is stored securely, and we take reasonable steps to protect it from unauthorised access, loss, or misuse. Data may be stored on secure servers operated by Wix or other service providers.

Data Retention
We only retain personal data for as long as necessary to:

Respond to your enquiry
Fulfil any services provided
Meet legal or regulatory obligations

Your Rights
Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

Contact Information
If you have any questions about this Privacy Policy or your data, please contact:

MiniLabs3D
Email: info@minilabs3d.co.uk
Phone: 0333 772 4587
Website: www.minilabs3d.co.uk

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Complaints
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

https://www.ico.org.uk